What Roundtrip Learned From Two Years Of Internal DEI Audits

The data has influenced hiring practices, leadership decisions and internal policy, such as removing college degrees as requirements from some jobs.

Company leaders who choose to engage in conversations with their employees about diversity, equity and inclusion strategies know those conversations can feel clumsy or start from an uncomfortable place.

In the wake of the rising Black Lives Matter movement in 2020, Roundtrip founder and CEO Mark Switaj decided it was no longer appropriate for the Callowhill-based company to stay quiet on issues of race or current events. It was more important, he thought, to take a hard look at the company’s hiring and operating practices in order to be as inclusive and representative as possible.

While Switaj said he recognizes that diverse teams are better for business, he also wanted the company to better represent the population the healthcare transportation company serves.

“We wanted to make sure we were telling our story,” the CEO told Technical.ly. “Large tech brands were showing maybe skewed perspectives, but for populations we serve, most of our clients are lower socioeconomic communities and the elderly.”

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